Getting started with Compass+ webinars

The Careers & Enterprise Company has released these two webinar recordings on their Youtube channel which take you through the Compass+ system of tracking your CEIAG scheme.

As a practitioner based in FE, this has less appeal to me as a) we don’t use SIMs or another similar compatible student database system that many schools use and b) the system we do use (Prosuite) is a malleable range of software. College data teams can build onto it so many Colleges will have their own personalised guidance and employer engagement tracking systems built by their own data teams already up and running. In fact, one of the recent AoC CEC Beacon Awards was to a College for achieving exactly this.

School colleagues will be working with more off the shelf systems though so may find the compatibility of Compass+ a selling point to incorporating it into their way of working and tracking their provision.

The importance of contracting to set expectations

Prompted by a typo in an online enquiry to our Careers team

iag request

I’ve been thinking about the value of contracting in 1:1 guidance sessions. Now, faced with the client above, even the most experienced of careers practitioners would need to pause to collect their thoughts before attempting to gently reign in that level of expectation and find a way of stressing that there would be a low probability of achieving Deity level competence in a Further Education college course while, at the same time, still trying to establish a positive rapport. Some clients (and with some age groups, their parents and guardians as well) certainly come to a 1:1 pre-equipped with expectations that are wildly optimistic (or just plain inapplicable) and ones that a skillful, compassionate practitioner will gently pull back to reality. Sometimes this can be achieved through a well judged dose of labour market or educational information. Sometimes a practitioner will play devils advocate and adopt a point of view to purposefully test their clients assertions or ask open questions which allow the client to speak more freely and uncover what they actually want to be supported with. All of these techniques are there to help agree the purpose and limits of the interaction. 

So this is clearly a skill which requires ongoing refining and a high level of proficiency from all practitioners. An experienced ex-colleague of mine once observed that careers work is “at the end of the day, customer service” which I have always found illuminating and a useful re-centering mantra whenever I have been faced with a client with complex or intransigent requests. When thinking about contracting, this also explains the dilemma in play because contracting is not always immediately “giving the customer what they want” but can be taking time to making the customer feel comfortable enough to reveal what they really want and, even then, molding, shaping and highlighting what the customer could want that they previously didn’t even realise was a possibility of wanting. All clear?

The CEC What works edition on Personal Guidance gives a good overview of the importance of building the “working alliance” in a careers 1:1.

“This relationship between the professional and the student is often referred to as the ‘working alliance’ and is understood to focus on three main components: (1) agreement about the goals the interview will address; (2) the tasks needed to achieve the goal; and (3) the relationship developed between the adviser and the client”

and that from the authors own research

“Skills that were identified as important by the case study institutions involved in the interviews and focus groups included listening, questioning, effective contracting, and challenging assumptions”

Other research confirms how integral contracting is to a successful 1:1

The 2/3rds negotiated, 1/3rd imposed split there is extremely interesting and I think confirms many practitioners natural inclination to ask for input from clients as so to confirm the basis on which to proceed. I would also wager that more imposed or less collaborative contracts are more frequent in educational or insular settings (eg prisons) where the client and their background can be more known to the practitioner so a purpose to the 1:1 has already been shaped through referral dialogue with a colleague or establishing dialogue with the client. In other words, a type of contracting has occurred but prior to the actual 1:1.

In this type of community environment were the practitioner is already known to the client achieving the “Bond” arm of the tripartite model may be a slightly easier job

as the practitioner is able to speak from a position of knowledge about the clients current experience but the challenge still remains to establish all three early in a 1:1 to have the best chance of achieving an intervention that the client reported resulted in positive outcomes. These studies find evidence that a strong working alliance does result in improved outcomes for clients and improved rates of satisfaction with the careers intervention. In 1:1s where the client is unknown to the practitioner or vice versa, the ability to secure a bonding connection is a great test of a practitioners skill

With the importance of getting contracting right, this places pressure on the other housekeeping duties that must be covered towards the beginning of a 1:1. To find a balance between building a bond with a client keen to gain support and dedicating the necessary time to covering boundaries, confidentiality, data protection..etc isn’t easy. Just take a look at this suggested script for a National Careers Service advisor to run through at the start of a phone call with a client,

“Hi, my name is …………, I’m calling from name of organisation, we deliver the National Careers Service. I understand you have requested some help with ………. 

Just quickly, before we go any further, I do need to make you aware that your information is collected so that we can deliver this service to you, your information will be handled in accordance with the principles and laws of data protection and at no time will it be used for purposes that are not related to the delivery of Careers Advice by the National Careers Service. For further details of how your data is processed and your rights, please view the full privacy policy on the National Careers Service website or ask me to provide you with a copy. 

We do work under a Customer Charter and I will email this over to you after the phone call. I also need to make you aware that anything you say to me is kept in confidence, however should you disclose anything that indicates you or someone else is at risk of harm, I am duty bound to share that information with others as part of our Safeguarding process. Are you happy to proceed? 

To access this fully funded service I will need to ask you some statements and you will need to provide confirmation of your answers and acceptance. This can be done via voice recording, or you will need to reply via email or text during todays call. If you chose to do this via voice recording, we will only record and keep the section of our discussion that relates to me asking you and you answering these statements. How would you like us to collect this confirmation?” 

to understand how the substantive work of a 1:1 can be delayed by the required permissions. For a practitioner, the temptation can be to treat these as box ticking and the repetitive nature of having to cover them every session is draining but we all know they are necessary for everyone’s peace of mind.

Treating these required questions with brevity and and a lightness of touch each and every time but also conveying their importance before swiftly placing the client at the heart and focus of the intervention is the bar that practitioners have to reach to each and every 1:1.

What Exams 2020 tells us about public policy

This years exam process has been tumultuous to say the least. After a Gavin Williamson interview on Radio 4 during which he failed to explain the most basic steps of the 2020 process, it seemed to me a good idea to look what the Exams fiasco can tell us about public policy and the lines of accountability between the organisations that govern us.

Let me remind us of the sequence of events that have lead Ofqual and the DfE to here.

18th March – The Department for Education announces that all schools are to close expect for the children of key workers and that the summer exam series are to be cancelled

20th March – The DfE announces plans to still award grades from 2020 qualifications and that they have instructed Ofqual to devise a method to achieve this aim

26th March – Ofqual releases a holding statement explaining that they are working on achieving the task set for them and will publish updates soon

15th April – Ofqual launches a public consultation on their plans. They receive over 12,600 responses

15th April – The Chief Regulator, Sally Collier, writes to Gavin Williamson updating him on their progress. Collier writes:

“We note your direction that we should adopt an approach to standardise
those assessment grades across centres. In line with our statutory
objectives, it is vital to adopt an approach that is consistent, fair and
maintains standards as far as is possible
. We are therefore launching
today a consultation that, among other things, seeks views on the
principles that we propose should underpin the approach we take to the
standardisation of centre assessment grades. The outcomes of our
consultation will inform the choices we make, as we have due regard to
your direction that, as far as is possible, standards should be maintained
and the distribution of grades follows a similar pattern to that in previous

(A similar response regarding Vocational qualifications follows on the 9th April)

A quick look at Ofqual’s statutory objectives that Collier refers to there shows us that they would have to abide by these instructions

22nd May – Ofqual publish an analysis of the responses to the consultation. This reiterates their guiding principles

“Our aims are:
• to ensure students can receive grades in these qualifications this summer so they can progress to the next stages of their lives without further disruption
• that the grades will be as valued as those of any other year
• that the approach will be fair

The consultation includes questions and responses to the practical issues on the differing approaches to collecting Centre Assessed Grades (CAGs), where the lines of malpractice should be drawn and, most relevant to what subsequently happened, how the standardization process should work. Qfqual found the majority of respondents Agreed or Strongly agreed with their suggestion that the fairest way of standarising grades would be to take into the account the past performance of the centre.”

One of the questions directly relates to the DfE instruction to keep grades in line with past performance

(The splits in the types of respondents for each response are interesting. Schools are fairly split across the disagree/agree line, Employers & Exam Officers were more weighed to agree while Teacher Union representatives were much more likely to strongly disagree)

22nd May – At the same time, Ofqual also release a press release and accompanying inforgraphics to explain their plan. This includes:

“To make sure grades are as fair as possible, exam boards will standardise centre assessment grades using a statistical model which will include the expected national outcomes for this year’s students, the prior attainment of students at each school and college (at cohort, not individual level), and previous results of the school or college.

Because these arrangements have had to be put in place very quickly due to the Coronavirus (COVID-19) pandemic, it would have been impossible to provide school and college staff with national training to support them in making standardised judgements. As such, it is highly likely that all centres will see some adjustment, in at least one subject, to their centre assessment grades, however carefully they have made their judgements. Such adjustments are in the interests of fairness to all students because they will ensure, as far as possible, that individual centres have not been too severe or too generous in comparison with other centres.”

9th August – The Ofqual Chair has a piece in the Sunday newspapers explaining the process of awarding grades this year

13th August – A Level & Level 3 Vocational results day and huge amounts of criticism and unrest with individuals results are reported

13th August – Ofqual release a 319 page report on how they approached the standarisation of awarding grades in 2020

17th August – the DfE confirms that students will receive their CAGs instead of the Ofqual awarded grades

20th August – GCSE and Level 2 results day

20th August – Ofqual release an updated (to include the changes around mock grades) guide for teachers, students, parents and carers. This includes specific reference to

25th August – Sally Collier, Ofqual Chief Regulator, resigns from her post

26th August – DfE permanent secretary, Jonathon Slater is asked to step down from his post.

The fallout

The criticism of the process Ofqual embarked upon was fierce in the days following the A Level results. In the fallout the nuances of what the process had resulted in were lost. Those critical of the process showed that Independent schools had been rewarded with higher grades. Those who defended the process showed that students from higher socio-economic backgrounds were actually “downgraded” more at A*/A than those from lower socio-economic backgrounds. The nuance of why this had happened (smaller groups, more prevalent at Independant schools are impossible to standardise so the CAGs were left alone) failed to find sympathy or traction in the debate. In the end, it was the stories of those individual young people who received grades lower than their teachers expected them to achieve overwhelmed any other message.

The public mood was that these young people had suffered an unfair conclusion to an unfair process through no fault of their own. The Ofqual response that, overall grades for low SES students were up, that overall more disadvantaged young people were progressing onto Uni and that their model replicated what would happen (again, overall) in a regular year with some improvement, did not wash. The given reasons for the lowered grades for some students of the difficulty of standardizing small cohorts and the (approved by consultation remember) desire to anchor a centres results to past years, meant that all paled under the weight of the lack of agency that an individual student held over their own future. The failure of the Government to a) foresee the actual implications for individuals of their policy decision and then b) to have an appeal process in place ready to deal with the fallout then lead to a vacuum of direction which the U-turn of adopting CAGs as a solution which, unfortunately, only potentially shifts the unfairness onto other students.

Public policy

This whole episode has shown the power that stories of the individual still hold over public policy making. Ofqual were instructed by Government to achieve a hugely difficult task with clear directions. Whether they should have been or not is a moot point, once instructed they were bound to do this and achieve it in a manner that ensured fairness between year cohorts. They relied on published research to guide them. They asked the public, stakeholders and experts who replied in large numbers and guided their direction of travel and decisions. They told the media, the public and Government repeatedly what they were then planning to do and what it would likely lead to and yet still, when their solution began to impact individuals, the political pressure grew so quickly that the policy soon crumbled. Yet, it is those who have tried to enact the policy set for them who are no longer in their positions. Those who determined the course of action from the outset remain.

Meanwhile, the lesson seems to be for those in positions of advocacy wanting to shape public policy, Exams 2020 has been a frantic reminder that data, research and results in the aggregate can be trumped by the stories of individuals.

Exams 2020: Why awarding Centre Assessed Grades is an unfair solution too

This year’s A Levels results have, without doubt, caused stress, anger and pain to students and families across the country as they received their results only to find that Ofqual’s process of centre assessed grades, centre ranking and standardisation algorithm had awarded them lower grades than they were expecting. It does seem that the process Ofqual had put into place, including the decisions for structuring the algorithm they way they did, has issues which have resulted in some nonsensical gradings.

This had led many to summarise that the fairest solution is to follow Scotland’s lead and use only the Centre Assessed grades (CAGs) as the awarded grades. This would be an incredibly unfair outcome on, I believe, a much larger number of young people than have been negatively affected by Ofqual’s substandard process. It’s worth saying at this point that I won’t be offering a complete solution to the issue; there are many who believe that you simply can’t award grades this year. No exams were taken and you can’t accurately conjure up grades from nothing. Others will point out that this chaos shows that placing so much weight on single exams is not the correct method of assessment. All are valid points but let’s consider outcomes of awarding CAGs in the situation we have.

Teacher predictions

A post CAG standardisation process is required because the evidence is clear that teachers struggle to achieve accuracy in their grade predictions.

Teachers’ predicted grades have been shown to be inaccurate but the majority of inaccurate grades are over-predicted – in other words, too high.

  • There is limited research on the impact of predicted grades, though studies of prediction accuracy by individual grade (e.g. how many As were predicted to be As) by Delap (1994) and Everett and Papageourgiou (2011) showed around half of all predictions were accurate, while 42-44% were over-predicted by at least one grade, and only 7-11% of all predicted grades were under-predicted.
  • Studies of prediction accuracy according to a student’s best three A Levels show even higher rates of inaccuracy (unsurprisingly, since it is harder to predict all three A Levels correctly). For example, Wyness and Murphy find that only 16% of students received accurate predictions for all three, with 75% over-predicted and just 8% under-predicted.

This is not a slight on teachers, merely the evidence that predicting such complicated events is impossible – as summarised well in this thread. Ofqual considers the implications of this from page 13 in their report on the process.

The actual results Ofqual’s process has resulted in

To counteract some of the reporting, let’s first consider the actual results Ofqual’s process awarded this year. 60% of CAGs submitted have remained the same. Results are higher this year and they are higher for disadvantaged students (low SES) than their peers

Overall low SES students were awarded more As and A*s than previous years and were also awarded numbers of As and A*s which were less affected by the standardisation model. In other words, despite the tone of much commentary, middle class and rich students had their As & A*s “downgraded” more than working class students.

This was not a system which was completely biased against those from poorer backgrounds. It has already resulted in the highest numbers of those from low SES backgrounds progressing onto University

It is undeniable though that the Ofqual algorithm (as described in the blog linked above) has resulted in issues for high achieving low SES students in large cohorts, especially in Colleges and Sixth Form Colleges and those attending centres with poor previous results (as well as the odd Eton pupil). These are individuals who deserve an appeal process that works and to be treated like an individual with consideration.

What would awarding CAGs look like?

On page 134, Ofqual shows what grades awarding just CAGs this year would result in.

Compared to previous years, this would mean that grades, especially at the top end, would significantly rise.

It is this which would cause huge ripples of unfairness across cohorts and groups of other students.

The unfairness CAGs would cause

  1. Research shows that BAME students are historically (and so are likely to have been this year) under-predicted compared to their peers. The Ofqual model has “uplifted” few grades

but relying on only CAGs would eliminate even those.

2. Increasing the number of A*s and As awarded to 37.7% of all grades this year causes huge implications for Oxbridge and other selective Universities. How are they going to decide to award a limited number of places to those students? It has been suggested they would revert to a lottery system. The weight of unfairness of having your place at University purely on the chance of your name being selected from a hat is a whole new extreme of unfair. Another option would be to ask some of this year’s cohort to defer to next year but this would impact the chances of next year’s cohort who have already missed large amounts of learning and will not get the uplift from CAGs.

3. With nearly 38% of A Level leavers now getting A*s and As, how do employers offering Level 4 and 5 Apprenticeships begin to shift the larger number of academically qualified applicants? Placing a greater burden of selective responsibility on recruitment processes such as assessment days only disadvantages low SES applicants less likely to have the support around than their peers to make it successfully through the application process.

4. What impact would this sudden influx of more highly achieving A Level students have than peers also applying for University and Apprenticeships who took other qualifications? 274, 567 students have taken A Levels this summer:

But more than 250,000 will have taken BTECs this year alongside other vocational qualifications with over 100,000 of those at Level 3+ (page 26). Many in engineering, sport, digital and other areas will be competing against their A Level awarded peers for University and Apprenticeships. These young people would be massively disadvantaged by the sudden influx of highly awarded A Level leavers into a tough labour market. We also know that large numbers of low SES students take vocational qualifications and use them to progress in Higher Education. Giving a boost to their A Level awarded peers is hugely unfair to young people who took a decision to take a different route.

5. The negative impact of awarding CAGs would also be felt by cohorts from previous and future years who will be competing in the labour market against this year’s A Level cohort for those important first steps in employment. This would be a huge number of students placed at a disadvantage through no fault of their own. The economy will take a long period to recover post COVID19, yet awarding CAGs would hand an advantage to a small group over a much larger number of students.

6. The unfairness continues as awarding CAGs penalises those students who attended schools where their teachers submitted grades internally moderated against their centre’s past performance, against students who attended schools where teachers submitted more optimistic predictions. Through no fault of their own, students whose teachers were more conservative in their assessments will be punished.


This is clearly a situation with no easy answers and one that is causing hurt and stress to young people and their families right now. A blog post considering statistics is no balm to them but I hope that I have at least asked you to consider that just awarding CAGs is not a quick option with no negative consequences. The repercussions of that decision would, I believe, negatively impact huge numbers of young people, many of whom will be from disadvantaged backgrounds, studying qualifications other than A Levels and trying to work hard for their own future in all the uncertainty that COVID19 has brought.

My GCSE results day 2020 top tips

For some online chat & webinar sessions we’ve been running – here are my GCSE results day 2020 top tips


DM @National Careers on social media for printable Exam results helpline flyers.

And have the Ofqual guidance on how qualifications are being awarded this year handy, as well as information on how to appeal grades.



Book review – Career Theories & Models at Work: Ideas for Practice


Before starting this review, I have to say that books or research on Career Theory are usually texts which demand from me a moments pause to steady myself before delving into paragraphs usually thick with abstract terminology, references to research papers and sentences that strive their hardest to convolute the simplest of concepts. I remember the first Career Theory books I read (this and this) left me feeling that I hadn’t grasped the realities of many of the theories mentioned (for which I’m sure the blame lies at my door) but also wanting to read more to better distinguish the lines in the sand between different concepts. It was helpful though that some models, concepts and theorists would be sited frequently so that, as a new entrant to the subject, I could begin to see the influence of core frameworks for myself. I later discovered that many of these are included in the recommended theories, concepts and sources for the OCR Level 6 Unit on Career Guidance Theory.

So it was with some trepidation that I tackled Career Theories and Models at Work: Ideas for Practice, Nancy Arthur, Robeta Neault, Mary McMahon, Editors (2019). Upon finishing it though I found that the tight and consistent structure of the chapters had helped me a great deal in feeling that I had better understood and seen in a richer context many of the theories contained within.

Each of the 43 chapters focuses on one model or theory but all adhere to the same structure

  1. An overview of the theory
  2. A case review or vignette that displays the theory or model in action with a (sometimes fictitious) client
  3. Conclusion
  4. References
  5. Biography of chapter author(s)
  6. A one page summary, with numbered points for practitioners to take away and embed in practice

which I found extremely helpful for noticing points of comparison or overlap between theories or just in general comprehension of the models described. For balance, it could be said that this repetitive structure could lead to a dull read (Careers theory?? dull?!?) but I don’t agree that this is fair accusation as the editors do outline in their preface that they wish for the book to be used in a flexible way for practitioners to dip in and out of when informing their practice. It should also be noted at this point that this method of digesting the book would enable you to get the most from it rather than taking on the large number of chapters in substantive chunks of reading.

The considered structure allows readers to be much clearer on the objectives of each model and gives space for the chapter authors to cite studies, research and previous work to explain or provide rationale for the methodology described. I found that the overviews were varied enough to give some personality to each chapter and a vision of the aim of the author. Some of the theories included in chapters such as “The Career Development Assessment and Counselling Model of Donald Super” or “The Theory of Work Adjustment: Seeking and Maintaining Satisfaction and Satisfactoriness” are perhaps more well known to practitioners but I still found the case vignettes offered a refreshing view of how the theory related to practice. That is, I should add, when the client in the case vignette was a real person or at least a believable person. A minor criticism of mine would be that some of the invented fictional clients in some chapters stretch the boundaries of plausibility to showcase all the different elements of a model. I found this occasionally grating even when the fictional client was clearly signposted as invented. Although respect should be given to Robert Pryor and Jim Bright for leaning into this fully for their invented client, ex rock drummer Horace Tudor.

Any practitioner reading the book will naturally have affinity towards some of the models over others. Perhaps in chapters in which they sympathise or find much to recognise in the case vignettes that reflect clients of their own or in models that offer potential solutions to scenarios they regularly encounter. I certainly did. The flip side to that coin though is there will be models which you feel don’t offer a substantive or rigorous enough framework to offer much to your practice. Again, I did and found a small number of the theories prescribed amounted to nothing more than “try and be welcoming to get your client talking” or “find an topic which interests the client to get them to open up to you” which are more core professional competencies to my mind.

A major takeaway for me though was the (you may say probably belated) realisation that career theories are not formulated or conceptualized to arrive in neat, compartmentalized and separate boxes. Many of the models here overlap and expand on others using similar techniques for practice, devising similar client frameworks and desiring similar outcomes and this is not a negative. Reading this publication has persuaded me it is through their clear transmission in publications such as this that models and frameworks can be more easily compared and contrasted and those with more distinct boundaries or valued content can rise to the fore as practitioners find sources of support in their pages. This mission also has a greater significance if the models presented are from a variety of countries, practices and practitioners so the inclusion of such a wide range of international backgrounds in this book is very welcome.

I would recommend Career Theories and Models at Work: Ideas for Practice as a very helpful resource for practitioners.

The COVID19 lockdown and the end of Gatsby by 2020

The COVID19 lockdown has and will have many sustained and substantive impacts on educational providers of all kinds. One of these may be the end of the Gatsby Benchmarks in their current format.

Before I explain why this might be the case, let’s remind ourselves of the evidence base which informed the design of the Benchmarks and the problem they intended to address.

The rationale for the Benchmarks is clearly outlined on page 13 of the original report

gatsby report1

Career guidance is important to social mobility

The original report also drew on a number of evidence sources to determine their Benchmark design and recommendations for provision across the different area of CEIAG as defined in the Benchmarks. This included references to the work of the Education & Employers Taskforce with particular regard to conclusions from two pieces of work

  1. Huddlestone, P., Mann, A. & Dawkins, J. (2012). Employer engagement in
    English independent schools. London: Education and Employers Taskforce.
  2. Mann, A. (2012). It’s who you meet: Why employer contacts at school make
    a difference to the employment prospects of young adults. London: Education
    and Employers Taskforce.

The influence on the Benchmarks and the wider recommendations from the Gatsby Foundation was substantive. Employer Engagement works to build social capital of young people to compete in the job market and the networks of employer resource utilised by the Independent sector should be mirrored by state schools. Through setting those particular Benchmarks the number of quality Employer Engagements would rise and so social mobility would become more fluid as those young people from across the strata of social backgrounds would approach progression into the job market more fully prepared. To help with the speedy progress towards the state school and College system meeting those Benchmarks, the Government set a target deadline.

Government’s expectation is that schools begin to work towards the Benchmarks now and meet them by the end of 2020.

The COVID19 lockdown, it’s differential impacts on the learning of young people from different backgrounds and the new delivery methods schools and colleges are having to implement to deliver curriculum will have significantly impacted CEIAG provision. In turn this will have consequences for deadline assigned to achieving Gatsby and the methods of CEIAG delivery that Gatsby includes. Lets consider some of the challenges facing a system trying to achieve those Benchmarks within the current time frame:

The attendance of pupils at schools and colleges has hit 1% during lock-down

Well below the DfE suggestions that 10% of pupils that would attend school sites during the lock-down this is a measly figure. Of course there are and will be viable medical reasons and parental decisions affecting those attendance figures but the fact remains that those young people who have the most distance to travel in their learning and experiential gain by attending school are not currently participating in on-site learning and so their progress across all sectors of their curriculum is much harder to measure.

This includes significant numbers of vulnerable and disadvantaged children staying away from school

Just 5% of those considered vulnerable were attending school the DfE believes. Those that would have most to gain from attending, were not. Of course, this will have impacts on a range of different and serious needs of those children above their CEIAG input but they are the cohort that Benchmark 3: Addressing the Needs of Each Student has the most to offer.

Disadvantaged children who stay home do not have the technology to access virtual provision

Schools and Colleges will have moved heaven and earth to provide as much remote technology to their students as possible but resources are finite which is why the DfE established their own scheme which suffered delays in getting those resources to the students in need. Throughout this period then, the very students who’s progress Gatsby was most meant to rocket-boost will not have had the technology required to access much of the CEIAG provision offered by their school or College.

Huge swathes of the economy are on pause limiting employer engagement

Even for those Careers Leaders keen to put on virtual provision for their students the challenges continue with their employer contacts preoccupied with other issues. 7.5 million workers have been put onto the Job Retention Scheme by their employers, approx 27% of all workers.

And, at the time of writing, we are just starting to see the data from the resulting recession which will be deep

As businesses focus on survival or adaption through this economic shock and the resulting new commercial world their participation in Employer Engagement with education is likely to be limited. The knock on effects to recruitment are already stark including to apprenticeship recruitment. This period is likely to have a long tail in a number of industries as the nation tentatively leaves lock-down while still adhering to social distancing guidelines. Travel, tourism, hospitality, retail and personal services are all likely to contract significantly and so offer less engagement to education. Those arranging work placements or looking for a range of employers to build into their comprehensive careers program may well find that previously reliable contacts are no longer able to support them.

The period of social distancing in education will impact provision for a long period to come

At the time of writing the Government and Teaching unions are in a standoff about a proposed 1st June return for some expanded on-site provision for a limited number of year groups. All stakeholders will have concerns and the DfE guidance gives an insight into the sort of rules that could still be followed even in larger scale openings come September 2020. Dividers in corridors, class sizes of no more than 15, pupils remaining in a class base while teachers move to them, and whole class isolation if one pupil tests positive all complicate the most normally straightforward provision, let alone complicated CEIAG activities with many moving parts and outside visitors.

Early COVID19 data is suggesting that, despite high numbers of deaths, significant proportions of populations are still yet to be infected

leaving huge numbers of potential new cases for second or third waves when lock-down measures are eased so Governments will likely have to reinstate strict lock-downs whether nationally or regionally depending on the movement in the R rate. This will mean much further disruption for education providers (potentially unevenly across the country) and the achievement of Gatsby by 2020 even less likely.

Impact on Gatsby

The CEC recently sent out a survey for Careers Leaders which included questions asking on how COVID19 has affected CEIAG provision in schools and colleges. If you haven’t responded already, I would urge you to do so. The results will be interesting. It may influence the CEC thinking on two points:

  1. Is there a need for Compass to amended so that virtual provision is accounted for and counts towards meeting Gatsby Benchmarks
  2. Is there an evidence base for virtual CEIAG provision so that a new edition in the “What Works” series can be published and is that evidence base substantive enough that virtual provision can, in some cases, replace real life experiences

Across many schools and colleges there will still be an amount of virtual and distance CEIAG taking place, especially to support to those leavers who’s immediate transition into the workplace or next stage of their learning is most at threat. There are significant positives to offering online guidance as part of a range of approaches

and some CEIAG activities are also achievable through virtual methods. Back in 2016, I posted about a virtual work experience simulator and compared it to the benefits as designed by the Education and Employers taskforce research. In my opinion it was a useful resource as part of a mix of approaches to CEIAG but wanting as a direct replacement for real life work experience as

Where the real benefit from such experience comes from is in the Social and Cultural capital sections. The human networks gained from actual work experience are missing from the Pod experience, there is no individually tailored advice or interactions with older colleagues whose voices are seen as ‘authentic’ and there is no human link made to call back on for a reference or further opportunities later on in the student’s progression.

In 2018, I posted about the rise in live streaming employer engagement events and compared the learning to a study which found that Universities who offer catch up lectures through online videos found students who watched the videos achieved worse than those who attended the live lectures.

It would be interesting to see what the CEC and their research partners conclude.

Looking though at the wider challenges facing both education and business over the coming 12 months, I believe that we are approaching a period where the Compass rating system (and the Gatsby Benchmarks they are founded upon) will no longer reflect the reality of huge amounts of CEIAG provision and that the 2020 deadline is no longer remotely realistic as too much time has been lost for those students Gatsby is most designed to help.

Free Careers CPD during lockdown

During the COVID-19 lockdown some practitioners may find opportunities to spend some time on their CPD. With job markets likely to be severely impacted by the fallout of the pandemic, it might be wise for us to ensure that our toolbox is as refined and prepared as it can be to support clients over the coming months. So here are some free online resources to help with your CPD during this period:

I will update this post as more links become available – please let me know of any particularly good free CPD in the comments.


  • The Open University – Openlearn Careers Education & Guidance course

For those new to a Careers role in schools or those looking to upskill colleagues.

  • MK College – Level 2 Certificate in Information, Advice & Guidance

Level 2 Certificate in Information, Advice or Guidance

A great starting point for colleagues looking to begin their IAG qualification journey. Many providers offer this course as a free distance learning so search around for one you feel most comfortable with signing up to.


  • DMH Associates – Live Career Chat @ Lockdown


Live and recorded webinars across a series of topics with particular relevance to offer CEIAG in times of crises.

  • EMSI Webinars


The Labour Market intelligance suppliers EMSI have a number of webinars already published and upcoming on the impact of COVID-19 on the labour market generally and with regard to different sectors within education.

  • WhiteHat apprenticeship Webinars

  • CEC Gatsby Benchmark webinars

A number of modules looking at the different aspects of Benchmark 1

  • CERIC – Career theories and models at work

Free Webinar Series: Career Theories and Models at Work – April 20, 24, 27 & May 1, 2020 with authors Jon Woodend (Australia), Louis Cournoyer (Canada), Simon Viviers (Canada) and David L. Blustein (USA)



  • CDI Career Leaders Community of Practice

Opened up to all not just CDI members during the lockdown, this CEC backed site has a number of resources with a forum, blogs and some recorded interviews. It is noticeable how vacant and slow some of the forum and Q&A threads are; it seems this is a platform still vying for an audience so the free trial should drive some traffic towards it.

  • Unofficial Facebook Career Leaders group

Much busier with traffic is the community built Facebook group for Careers leaders. I am not a user of Facebook but many people are and this will be easily accessible for them. It is a private group so some of the privacy concerns of using your private social media for professional purposes can be allayed.



  • OECD EduSkills Youtube

Has plenty of videos to help practitioners be aware of bigger picture issues. Their recent video on the potential mismatch between the dream jobs of young people and the likely make-up of the future labour market is particularly interesting.

  • ISE Podcast

The Institute of Student Employers already has a couple of podcasts out about the impact of COVID-19 on the graduate recruitment window.

  •  The New Normal

From two Careers professionals at Sheffield Hallam University, this podcast will look at how the pandemic is affecting the wider world of careers.



  • My “Other Blogs you should really check out” link

All of links there (even the no longer updated sites) are worth your time and, in a moment of sudden change, going back to core principles of theory and research (about which you can find numerous fascinating posts across all of those blogs) is a strong response.

  • Institute for Employment Studies

Another key LMI resource to keep an eye on during this period.



Career Journeys for Young People – A book review

career journeys for young people

Released in October 2019, this book is a collection of 15 chapters that each focus on different areas of young people’s progression or career concerns and try to illuminate them to parents so that they can offer support and better nurture their children’s first steps into a career. Chapter titles range from the hopefully obviously needed (“GCSES: what they are and how to do well”) to the more thoughtful (“What happens if it all goes wrong? A philosophy for careers”).

The use of lists and tips is where the book gets across it’s messages succinctly and with the greatest impact. “10 top tips for introducing career ideas to 11 to 13 year olds” is decisive and clear for parents to take on board for example. The top tips for completing application forms are clear in purpose and helpful for parents who will be able to tick them off.

Elsewhere, in chapters that were more general in topic, I found the book battled to overcome the limitations of it’s format. Each chapter has a different author and, while it’s impressive that the overall friendly and reassuring tone is consistent throughout despite the varied contributors, this does lead to overlap of topics and repeated links to websites across the chapters. More general chapters such as “Year 12: Looking forward” and “Years 10 and 11: career planning and choices” are naturally going to introduce routes such as Higher Education or Apprenticeships will then leads to repeated content in the chapters specifically dedicated to those routes.

Each of the more general chapters aims for generic advice and guidance which can lead to a frustrating lack of specificity. The repetition of suggested websites across different chapters is also slightly self defeating. Careers Advisers know that many websites can be useful for a multitude of 1:1 topics but it could appear to a parent that they were being shortchanged seeing the same links, if the topics are important enough to devote chapters to them, then they should be important enough to devote websites to them.

Of course the authors want each and all to feel addressed to when reading the book but this lack of specificity reads as if the writers are offering all options to all readers which, while a useful method for comparison and to initiate discussion in a 1:1 guidance interview, is ineffective here because this is not a dialogue. The parent is left with the menu but no comment as to what would be the more suitable and accompanying choices. The purpose of the book aims to be the tool which will

be of enormous help to parents and other carers looking to support young people through the often complicated options that will lead to their future

but simultaneously also wants to walk a tightrope in giving the tools to parents but then not trusting them to use them as skillfully as required,

As a parent or carer you can introduce career ideas to your 11- to 13- year- old, but please do not, and ever feel you need to, take on the role of the careers adviser.

which has a valid kernel of advice as there could be support required by the young person that parents, even after reading “a starters guide” can’t offer. Careers professionals will be unbiased in their evaluation of a young person’s strengths and weaknesses, untainted by favoritism in regard to job roles or routes and more knowledgeable of the levers to pull and hoops to jump through when taking steps to enact decisions all of which will be skills many parents would struggle with. Like any of us though who watch a plumber’s youtube video on learning how to change a tap, there is a shared agreement between specialist and newcomer that, while the specialist is on call if the newcomer feels they would like to access them, the newcomer is free to attempt what they wish. Parents should feel empowered to nurture positive career building experiences for their children after reading the book rather than told to not take on this role. To be fair, much of the book does achieve this tone but I found this one warning an insight to a mindset that if, as Career professionals, we felt confident that parents would still seek us out because our service offered value then we could be more confident in empowering others.

The youtube example is also a hint at where the kind of message the book wants to convey might find a more suitable home. Videos or streams are formats which offer interaction, dialogue and regular updates. A book is not interactive and, once published, not easy to update but this then only begets the question as to why a book is the best method to reach and influence parents. What is gained through the medium compared to a series of short youtube videos or streams on the same topics? In a modern marketplace which could have the greater impact with a wider range of parents?

Another trapdoor that the book occasionally falls down is confusing the history of education policy with advice and guidance. It can be sometimes useful to recap the recent policy history of a qualification or employment routes in IAG sessions with clients (and their parents) as this can give helpful context as to why the route is designed in certain way or why the entry requirements are set at a certain level but, at times in the GCSE related chapters, I felt the book padded too heavily with policy history which a reader of Schools Week would find relevant but a parent might not.

The strengths of the book, for me, lie where the writing is more decisive and isn’t afraid to draw back the curtain

On the other hand, if the applicant’s estimated grades are sufficient and any other entry requirements are met, some courses at some universities might only give the statement a cursory glance.

and show the realities of what can be presented as systems requiring the utmost compliance but are actually only using selective information.

And when the authors aren’t afraid to couch their advice to parents

We must kill off this idea that those who are successful, succeed first time at everything or know their destiny from the start and then work towards it (such circumstances are incredibly rare). What happens for many of us is that we try things out and through doing so, begin to figure out what feels right for us.

This achieves a worthwhile impact by reaching out to address parental fears. As C.S Lewis said (at least the fictional version of him says in the play Shadowlands), “We read to know we’re not alone,” and a great reason for publishing a book on this topic is the ability to reassure parents that their fears of failure for their children in regards to career exploration are reasonable but should managed. Risk is part of the journey.

Many students find themselves ‘frozen’ by uncertainty or expectation and find moving forward or trying anything at all difficult. Sometimes it feels much safer to hide away and try nothing, as nothing is then risked or lost… yet in turn, nothing is gained.

And it is these messages sprinkled through the chapters that, in this format, can be underlined or highlighted and reread and cherished in times of uncertainty by a parent wanting the reassurance from a professional that they are making good choices for their children.

Career Journeys for Young People is available through all good bookshops and rubbish ones too.