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Live-streaming Employer Engagement activities

The rise of the student focused webinar

There are plenty of aspects of a comprehensive school/college CEIAG offer that can provide a challenge of budget, planning and delivery. Any Careers Leader will encounter difficulties to overcome to meet any of the Gatsby Benchmarks but the one that requires the greatest collaboration, outreach and organisation is perhaps Benchmark 5 “Encounters with Employers and Employees”. Finding willing volunteers from worlds of work that have some enticement for your learners and those who are able to interact positively with young people takes time, finding a suitable time slot around curriculum needs and their own commitments takes patience and negotiation and helping the learners place the information into context takes skill and follow-up. From the employer’s side there is also much to overcome, which of the multitude of organisations do they work with to co-ordinate their education outreach, how can they reach the gatekeeper in the school/college, how can they allocate precious staff time away from their roles for this sort of activity?

It seems that one of the growing solutions to help solve these complications is the use of live streaming employer engagement programmes. A kind of webinar for pupils, these offer lots of potential benefits for both employers and CEIAG practitioners and a more immediate and collective experience than CEIAG Vloggers.

For a number of years The Big Assembly has been a center point of National Apprenticeships Week and offers an interactive broadcast for schools to join. It’s main selling point is the communal aspect of the event, even though a teacher could be showing it on a whiteboard to a single tutor group, that group of students would be made to feel part of a much bigger event with pupils all over the country all joining in at that moment.

The Webinar itself is a series of short vox-pop type interviews of employees across different sectors recounting their apprenticeship journey interspersed with some awful voice over sections in which someone appears to be struggling with a bad quality phone line to announce various prize draw winners. At over 40 minutes, this would test the attention span of both of its target audience and the poor teacher supervising a group watching it. It is still available (last years version above) on the Workpays YouTube channel but as a historic resource it offers no real benefits for practitioners to go back to after the event to reuse.

Another offering is the WOW Show. This is a joint enterprise between the Edge Foundation, City & Guilds, the B&CE Charitable Trust and the RSA Academies Trust and offers a similar type of broadcast format with sharp insights into different areas of work with, this time, a studio based presenter tying things up. This seems a much more professionally produced effort even if the presenting style is (to my extremely middle-aged eyes) far too Blue Peter and not enough Alfie Deyes to really appeal to younger viewers. The “audience” asking question segments are also a good idea in practice but in reality turn into the children struggling to keep a straight face for long enough to actually get an audible question out and also show the limitations of generic advice in return.

The RSA Academies Trust have also provided a number of resources for teachers to use with their classes either in preparation before watching the programme or to link to their subject in the curriculum. A well prepared teacher (or, to put it another way, a teacher well prepared by their Careers Leader colleague) could use the WOW Show broadcast as they would any other video resource. This significantly reduces the communal aspect of the broadcast, turning it into just another resource to use as teachers see fit. This places the WOW Show offer as much closer to other video based CEIAG resources such as icould or Careersbox. This diminishes the value of the resource as the variety of careers and labour market information available through icould for example just isn’t present to aid guidance and context for learners.

An employment sector also utilising this technology to connect with students is the Construction sector through their Construction Live events. It’s positive that a sector is showing initiative to connect with education and especially a sector that has struggled to provide other connecting opportunities such as work experience and employer visits in the past. Here a Chat facility is the main method for providing interaction with the audience.

Evidence

This is a fairly new trend in CEIAG embracing fairly new technology so research of impact on students seems limited but the Careers & Enterprise Company’s “What Works” series does include a publication on Careers websites which includes those sites utilising videos for CEIAG learning. The evidence relatable to live streams concludes that

Information-based career websites need to exist in the context of a wider offline
careers support program

to have the most impact but also that online support that facilitates communication

can lead to positive outcomes such as gains in career decidedness and self-knowledge, gains in satisfaction with future career prospects, and in career exploration behaviours.

This explains how important the interactive nature of CEIAG live streams and follow up from CEIAG staff in the educational setting are to their success.

To counter those positive findings is evidence from wider technology in Education studies

Which seems to suggest that having delivery from a practitioner in the room helps students attainment rather than experiencing the delivery remotely either at the same time or later. Could this be relatable to CEIAG provision by suggesting that employers ineraction with young people has more value if those employers are in the room?

Convenience or Impact

For employers looking to efficiently use their staff for educational outreach work, CEIAG live streams seem like a win-win provision to be involved with. For a short amount of commitment it is possible to reach many more learners than, for example, a team of employees would at a school careers fair. For schools, also time pressed and perhaps struggling to make links with employers from particular career areas, they also offer convenience and a quick win for providing evidence that they are offering CEIAG activities. The value of such provision though is still to be determined but the available evidence seems to suggest that what value it offers relies heavily on follow-up work in the school and the quality of interaction offered during the broadcast.

 

 

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Your @icouldstories top of the charts

 

icould_logo

Since their launch in 2009, icould.com have consistently uploaded videos that most Careers practitioners will have reached for to use as a resource. Their short taking head films are excellent group work resources or quick starter prompts when presenting to a class. The Buzz quiz will also be a saved bookmark for many practitioners when working face to face to clients.

At the time of writing (May 2018) they have uploaded 2800 videos to their Youtube platform and linked pages (pages which are now stacked with useful LMI information powered by the LMI for All platform) so I thought it would be interesting to look at the careers featured in their most popular uploads

Health warning: With some of their videos now dating back almost 10 years, you should check them before using them in front of a class. Some of the interviewees references to past qualifications or websites will sound very outdated to young ears so do check.

So, by number of video views, the most popular icould videos are:

10.Music Producer – 31,000 views

Popular with lots of young folk and now much more accessible with the (relative) affordability of producing programs, it’s obvious why this video has racked up so many views.

 

9. Personal Assistant – 31,000 views

A surprise for me this, perhaps the ubiquitous nature of the role means lots of potential Assistants are interested in what is involved in the role.

 

8. Marketing Manager – 32,000 views

Also another surprise to me as it’s a job title that doesn’t catch as many headlines as others but their seems to be significant interest.

 

7. Human Resource Manager – 34,000 views

Similarly, perhaps HR Managers are roles that people see advertised and look for clarity on what is involved with the role so find a video such as this.

 

6. Games Developer – 37,000 views

Okay, that’s much more in line with my stereotypes of your typical Youtube user

 

5. Prison Officer – 48,000 views

Another interesting entry, in my experience people are drawn to the public service aspect of being a prison officer and the security (ahem) that comes with the role.

 

4. Business Development Manager – 49,000 views

Another fascinating entry as it’s a role with significant potential for challenge and progression yet not one widely known.

It also does have the best comment to geek out the narrative career theory nerds

icould youtube comment

3. Captain – 56,000 views

A Captain of what? The Starship Enterprise?

No, a cruise ship.

2. Speech & Language Therapist – 76,000 views

Lovely to see such a therapeutic and giving role with this many views but also a role with significant science requirements. The comments below the video are also extremely positive about Helen’s (the interviewee) demeanor and story so it seems that it is not just the job title of an icould video that draws viewers but also the inspirational value.

 

And top of the charts!

1. Entrepreneur – Sir Richard Branson – 97,000 views

Helped with a little sprinkling of star name attachment, the role of Entrepreneur is still something that entices the dreamers and aspirationally minded looking for career advice.

 

At the other end of the scale, there are also many professions whose videos have not caught the imagine of the Youtube community. Spread a bit of love to Phil, the Centre Director who’s video has accumulated 6 views.

leave the scary stare out of the thumbnail Phil.

The demise of Plotr and what free online CEIAG diagnostic tools are left

With news that the Plotr website is finally shutting down and merging with Start Profile (itself a brand of U-Explore) I thought I would give a rundown on the variety of free online CEIAG diagnostic tools available and see if readers have their own links and views to share.

Plotr came onto the scene back in 2012 with the backing of the then Skills Minister, Matthew Hancock who considered it as

an excellent example of employers coming together, to create an innovative website allowing young people to really understand what employers offer

Others in the Careers community were not so sure as the new website received significant financial backing from central Government with an initial £700,000 from the Cabinet Office and the (then) Department for Business Innovation and Skills

and launched without public tender or consultation from the sector bodies. I remember from conversations at the time, Careers colleagues were distinctly unimpressed with the lack of co-ordination with professional or non-profit organisations that were already working in the space and the fact that the first CEO, Andrew Thompson, was a Director at the then Government’s favoured outsourcing firm Serco did not sit well.

In 2014 another £1.3m was injected by BIS for a revamp which included the diagnostic tool “The Game.” This was an exhaustive set of questions based on psychometric research that suggested job roles to the skills and abilities suited to the young person answering the questions. As a CEIAG tool it wasn’t great but it was free and, with a lot of assistance, you could get results out of it to talk through with a young person.

The company behind the site actually went into liquidation back in October 2016 and the obituaries for it written at the time weren’t pretty. As the Buzzfeed report details, the significant taxpayer investment did not produce anything like the engagement or traffic statistics from its target audience hoped for so the initial employer buy-in soon frizzled out.

Which all leaves Careers practitioners with what available free diagnostic resources to use?

Start Profile

After registering, students can access 4 areas (My Skills, My Interests, My Qualities & My Work Preferences) to enter their responses. This information is then used to suggest courses, qualifications, study locations and jobs that might fit.

start profile

Requiring students to register before using the site has its positives and negatives. As a practitioner, you can register and then monitor your students work but the sheer faff of getting a class or even individuals to sign up and then check their email account for confirmations is off-putting. Students can also search by Job Sectors. It’s cleanly laid out as a site that seems easily navigable to me, the job suggestions make sense from the information inputted and, with a cursory tour, the course information at providers seems up to date.

National Careers Service Skills Health Check

Still hosted on the plain .GOV.UK platform, the National Careers Service website is a sorry state these days. The Skills Health Section is not a tool I would advise for use for young people, it’s simply too exhaustive. Adult clients of mine have used it and found useful feedback in the Skills Report produced once the numerous question sections are completed but to complete the entire check requires a significant time commitment.

skills health check

It is not something I would suggest that could be completed in a session with a client, they would need to complete this in their own time for a discussion of the findings to take place at a later date.

The Skills Report suggests job areas that may be of interest which you can then click-through to the National Careers Service Job Profiles to further explore. The results of the Activity Skills sections can need some tact when discussing with clients who find those academic tasks more difficult.

ICould Buzz Quiz

At the opposite end of the time commitment needs is the ICould Buzz Quiz. This is a quick set of either/or questions that then suggests jobs through the bank of videos on the site and assigns the user a personality type.

icould

I have found the quick questions, videos and fun outlines of the personality types extremely successful when working with Key Stage 3 children or those with Special Educational Needs. Some of the skill terminology can need explaining to young ears (a “cold” personality doesn’t mean you’re always shivering) but these discussions can be beneficial in identifying skills and descriptive language. The lack of information inputted by the user though can be an issue, some of the suggested jobs can seem quite random and not allied to the interests of the young person at all. This can cause them to lose faith in the whole exercise so caution is advised. When leading groups, headphones are also required.

Prospects Job Match

Still in beta testing mode, this Prospects offer can be attempted without registering but the later stages of the job recommendations are only accessible after signing up. After 26 questions which are very on the nose (“Do you understand the law?”) and use language aimed at the graduate target market of the site, the user’s skill set is matched against job families. The user can then click-through to the recommended job profiles. I personally find the job profiles section excellent and use it regularly in one to one sessions, each profile has comprehensive and clearly written information on the skills required and duties likely to be encountered as well as the qualifications required. The links to associated job boards or industry organisations are also extremely useful and have broadened my bookmarks of useful sites to use with clients.

prospects

 

Pearson Career Interests Quiz

Similar to a section of the now defunct Plotr Game, the user is asked to rate duties in order of preference or select their top three most appealing tasks from a list. The questions are easy to understand and a typical student could rattle through them in 15 minutes. Some of questions require the statements to be moved into priority order and the design is all very intuitive. On completion of the questions, users are shown a sector matching chart

pearson

in which users can click on the sectors to encourage skill comparison but actual job titles or profiles are not then mentioned. Job profiles are held elsewhere on the site so why this connection is not made is strange and a real negative. Young people need to see what job titles fall into what sectors to begin to make connections between them and investigate what those jobs are, not making this link explicit is odd.

Skills Route Explore

Asks users to enter courses they are studying and suggests jobs associated with that course

skills explorer

so it’s fairly reductive and is not good at highlighting transferable skills. The job profiles then linked through as also fairly basic with little in the way of description that would help a young person understand what was involved. The charts showing the likelihood of automation, job satisfaction and wage are neat ideas but the job satisfaction one especially needs context as the average for all jobs is only 32% (it seems the data these charts is based upon asked a lot of unhappy people at work!).

Diagnostic tools are useful conversation starters when dealing with younger clients or those considering a complete career change and the more options you have to use in your toolbox, the more likely you are to use the right one for the right client. If there are any I’ve missed, please link in the comments below and let me know what you think about it!

Your Career Journey – Key Stage 4 lesson plan

I’m putting this up on the blog as I think that lessons discussing Careers (which aren’t just application form filling) are very tricky to get right and would love feedback or to hear back if people have tried any bits of it with students.

The aim of the lesson is to get students to consider both what makes a successful or satisfying career and what choices need to be made so that an individual has the best chance of achieving that enjoyment from their work life. It would also work best if some previous work has been done with students on their strengths/weaknesses & interests.

It’s fairly rough around the edges and it would need a prepared teacher, ready to see where the lesson took them.

The lesson plan is here:

The PowerPoint to use is here:

A rough stab at the student worksheet is here:

These Personal Statement extracts are from two of our ex Year 11s but it would be better to use your own students so you could reveal who they were and what they actually went onto do at some point:

Credit for the original Journey diagram goes to @ukmarketinghelp – I just modified it a little.

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Let me know how you get on!