With news that the Plotr website is finally shutting down and merging with Start Profile (itself a brand of U-Explore) I thought I would give a rundown on the variety of free online CEIAG diagnostic tools available and see if readers have their own links and views to share.
an excellent example of employers coming together, to create an innovative website allowing young people to really understand what employers offer
Others in the Careers community were not so sure as the new website received significant financial backing from central Government with an initial £700,000 from the Cabinet Office and the (then) Department for Business Innovation and Skills
and launched without public tender or consultation from the sector bodies. I remember from conversations at the time, Careers colleagues were distinctly unimpressed with the lack of co-ordination with professional or non-profit organisations that were already working in the space and the fact that the first CEO, Andrew Thompson, was a Director at the then Government’s favoured outsourcing firm Serco did not sit well.
In 2014 another £1.3m was injected by BIS for a revamp which included the diagnostic tool “The Game.” This was an exhaustive set of questions based on psychometric research that suggested job roles to the skills and abilities suited to the young person answering the questions. As a CEIAG tool it wasn’t great but it was free and, with a lot of assistance, you could get results out of it to talk through with a young person.
The company behind the site actually went into liquidation back in October 2016 and the obituaries for it written at the time weren’t pretty. As the Buzzfeed report details, the significant taxpayer investment did not produce anything like the engagement or traffic statistics from its target audience hoped for so the initial employer buy-in soon frizzled out.
Which all leaves Careers practitioners with what available free diagnostic resources to use?
After registering, students can access 4 areas (My Skills, My Interests, My Qualities & My Work Preferences) to enter their responses. This information is then used to suggest courses, qualifications, study locations and jobs that might fit.
Requiring students to register before using the site has its positives and negatives. As a practitioner, you can register and then monitor your students work but the sheer faff of getting a class or even individuals to sign up and then check their email account for confirmations is off-putting. Students can also search by Job Sectors. It’s cleanly laid out as a site that seems easily navigable to me, the job suggestions make sense from the information inputted and, with a cursory tour, the course information at providers seems up to date.
Still hosted on the plain .GOV.UK platform, the National Careers Service website is a sorry state these days. The Skills Health Section is not a tool I would advise for use for young people, it’s simply too exhaustive. Adult clients of mine have used it and found useful feedback in the Skills Report produced once the numerous question sections are completed but to complete the entire check requires a significant time commitment.
It is not something I would suggest that could be completed in a session with a client, they would need to complete this in their own time for a discussion of the findings to take place at a later date.
The Skills Report suggests job areas that may be of interest which you can then click-through to the National Careers Service Job Profiles to further explore. The results of the Activity Skills sections can need some tact when discussing with clients who find those academic tasks more difficult.
At the opposite end of the time commitment needs is the ICould Buzz Quiz. This is a quick set of either/or questions that then suggests jobs through the bank of videos on the site and assigns the user a personality type.
I have found the quick questions, videos and fun outlines of the personality types extremely successful when working with Key Stage 3 children or those with Special Educational Needs. Some of the skill terminology can need explaining to young ears (a “cold” personality doesn’t mean you’re always shivering) but these discussions can be beneficial in identifying skills and descriptive language. The lack of information inputted by the user though can be an issue, some of the suggested jobs can seem quite random and not allied to the interests of the young person at all. This can cause them to lose faith in the whole exercise so caution is advised. When leading groups, headphones are also required.
Still in beta testing mode, this Prospects offer can be attempted without registering but the later stages of the job recommendations are only accessible after signing up. After 26 questions which are very on the nose (“Do you understand the law?”) and use language aimed at the graduate target market of the site, the user’s skill set is matched against job families. The user can then click-through to the recommended job profiles. I personally find the job profiles section excellent and use it regularly in one to one sessions, each profile has comprehensive and clearly written information on the skills required and duties likely to be encountered as well as the qualifications required. The links to associated job boards or industry organisations are also extremely useful and have broadened my bookmarks of useful sites to use with clients.
Similar to a section of the now defunct Plotr Game, the user is asked to rate duties in order of preference or select their top three most appealing tasks from a list. The questions are easy to understand and a typical student could rattle through them in 15 minutes. Some of questions require the statements to be moved into priority order and the design is all very intuitive. On completion of the questions, users are shown a sector matching chart
in which users can click on the sectors to encourage skill comparison but actual job titles or profiles are not then mentioned. Job profiles are held elsewhere on the site so why this connection is not made is strange and a real negative. Young people need to see what job titles fall into what sectors to begin to make connections between them and investigate what those jobs are, not making this link explicit is odd.
Asks users to enter courses they are studying and suggests jobs associated with that course
so it’s fairly reductive and is not good at highlighting transferable skills. The job profiles then linked through as also fairly basic with little in the way of description that would help a young person understand what was involved. The charts showing the likelihood of automation, job satisfaction and wage are neat ideas but the job satisfaction one especially needs context as the average for all jobs is only 32% (it seems the data these charts is based upon asked a lot of unhappy people at work!).
Diagnostic tools are useful conversation starters when dealing with younger clients or those considering a complete career change and the more options you have to use in your toolbox, the more likely you are to use the right one for the right client. If there are any I’ve missed, please link in the comments below and let me know what you think about it!
April 2019 update –
At the time of writing this tool is still in beta testing so the URL or layout might change depending on the feedback received. This is a much shorter and easier to complete tool than the more in-depth Skills Health check described above. The questions seem clear but some of them are worded in a way which may not elicit and honest answer from a client but one which they think they should say so watch for that. It is though, something which could be completed in a 1:1 session and the results built into the Guidance discussion. The results from the client’s questions are disappointingly vague, in that they only suggest job areas which then require the use to click through to see job title in that area. More specificity in the recommendations would be welcome but it’s still a tool I can see Advisers finding useful.